30-DAY NO QUESTIONS ASKED 100% SATISFACTION MONEY-BACK GUARANTEE.
At ROVE, Your satisfaction means the world to us. We are you honest customer-centric company. Therefore we want you to try our product for 30 days without any intimidation of return shipping or restocking fees etc. You get the point.... You have nothing to worry about. At any time before the end of 30 days from your purchase, you can return your product and packaging for any reason. We will even pay for the return shipping. That's our ROVE promise to you.
12-MONTH WARRANTY INCLUDED.
EXTEND YOUR WARRANTY TO 15-MONTHS FOR FREE* (Please register within 30-days of purchase for free extended warranty to total of 15-Months)
At ROVE we provide One (1) full year of limited warranty for your product from the date of purchase to be free from defects in materials and craftsmanship from the date of purchase.
Please save your warranty/serial number packaging as a proof of purchase. Proof of original purchase is required for any warranty service. (Online order receipt is also accepted)
Will the replacement product be the same as an originally purchased product?
At ROVE, we will replace the defective product with a brand new product within first 12 months warranty. If we do not have the exact same model/item we reserve the right to replace it with at-least similar or higher, but different model based on availability.
What isn't covered by the warranty?
Purchased from an unauthorized reseller.
Purchased for resale.
Product provided free of charge.
Cosmetic damage such as scratches, nicks, and dents by improper use.
damage is caused by abuse, accident, misuse, water, flood, fire, the act of GOD or any external causes.
The product is damaged by any self-repairs / service performed by an unauthorized person or a company.
Damage to a product that has been modified or altered without the written permission from us directly.
Damage is caused by using different power cord or chargers that are not supplied by us.
In addition, ROVE reserves the right to refuse warranty against any product or services that are obtained and/or used in contravention of the laws of any country.
Please see detailed terms and conditions below.
Warranty Terms Conditions:
If you do NOT agree with the following terms/conditions you may return your camera within 30 days return period. After 30 days of the return period, you agree with the following terms and conditions. You also agree that after 30 days of purchase there will be NO refund on your purchase for any reason.
The warranty is confined to the first purchaser of the product and is not transferable.
Service / Repairs during the warranty period shall be carried out by company authorized personnel only.
It is the responsibility of the purchaser to bring the product to the authorized service center at purchaser’s cost and risk.
The company will not be liable for any hardware and/or data loss arising from the use of any third party software whether downloaded or otherwise.
In the event of repairs and/or replacement of any part(s) of the product, this warranty will remain in force only for the unexpired period of the warranty.
In case of any physical damage to the product and/or misuse detected by the Authorized service center personnel, the warranty be void and service/repairs will be done on the chargeable basis only and subject to availability of parts.
The company’s obligation under this warranty shall be limited to repair or providing replacement of part(s) only. The maximum claim(s) if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower and on the production of original proof of purchase.
During the warranty period in the event of any unforeseen circumstances where spares not available a commercial solution in lieu of repairs will be calculated based on company’s prevailing depreciation rules and the same will be binding on the purchaser.
The replacement unit will be either new or refurbished based on the availability.
Product specifications are subject to change without notice. All trademarks, logos, brands and product names are properties of their respective owners. All product features specified are as per ideal test conditions. No claims/damages shall arise directly or indirectly for nonperformance/underperformance of one or more features specified. MRP is subject to change from time to time due to various factors.
📝* FREE EXTENDED WARRANTY TO 15 MONTHS: You must register your product within 30 days of purchase for us to cover your warranty to a total of 18 months from the date of purchase.